Personal data privacy policy when visiting the MISTER PET website
This Personal Data Privacy Policy governs the manner in which MISTER PET DOOEL - Skopje collects, uses, maintains and discloses data collected from users (hereinafter: "user") when visiting its website www.milenicinja.mk (hereinafter: "internet site").
This privacy policy applies only to the specified website and does not apply to personal data that MR. PET collects from its users in other ways.
This Privacy Policy does not apply to personal data collected by other websites, which you access through our website.
What information do we collect?
While visiting the website, your privacy is fully respected.
When visiting the website, MISTER PET processes your personal data (personal data such as name, surname, address and contact information), only if you voluntarily provide them by registering on our website, for the purpose of using our services and products, electronic orders during online sales, electronic payment of orders, prize games, surveys.
During electronic payment of orders, MISTER PET does not have access to the data related to your payment card or bank account, because it is sent directly to the certified processing center for payment card transactions of the Bank itself through a secure connection.
For what purposes are the collected data and information used?
MISTER PET processes your personal data to improve the user experience by improving the quality of the website for users, i.e. easier navigation and simpler realization of an online order.
MISTER PET also processes your data to administer the content, promotions, surveys and other functionalities of the site, all in order to improve its quality and the services we offer through it.
Your personal data will not be processed for any purpose other than the purpose for which it was collected.
How is personal data processed?
The processing of your personal data is carried out by MISTER PET in accordance with the regulations for the protection of personal data of the Republic of North Macedonia, taking all the prescribed technical and organizational measures to ensure confidentiality and protection during the processing of the personal data it has.
The employees of MISTER PET are obliged to keep confidential all information (including personal data), which they come across during the performance of their work tasks.
Personal data can be submitted only to the competent authorities, in accordance with the legally provided procedure.
Other information
Taking into account the nature of the Internet, it should be noted that when using it passively and automatically collects data about the habits and preferences of its users.
When users visit the website, MISTER PET can record information related to them, which in itself is not sufficient to identify a specific person and represent statistical indicators that are used to improve the quality of the website. Such information may include: the name of the Internet browser, the type of computer, as well as technical information about the connection used by the user when visiting the website, such as operating system and Internet service provider, IP (Internet Protocol) addresses that are assigned by the internet service provider and are different for each user and similar information.
Internet browser cookies
Cookies are small text files that are recorded on your computer or mobile device for the purpose of improving the user experience and are not associated with your personal data that you previously provided to us.
With the help of cookies, MISTER PET tracks the movement of visitors on the website and thus collects data for a better understanding of the use of the website by visitors, in order to improve the user experience, optimize and improve the functionality of the website . Cookies enable us to recognize your internet browser, during the next visit to the website. Cookies can save your preferences and other technical information, but they cannot read data or information from your hard drive or mobile phone, nor can they read other saved cookie files from other Internet sites.
MISTER PET uses several types of cookies when operating the website:
– Necessary cookies – cookies that are necessary for the proper functioning of the basic functions of the website such as navigation, online shopping, billing, site visit statistics, content optimization, etc. They are usually set in response to a specific interaction you have with the website, such as cookie settings, login or filling out electronic forms. These cookies do not contain any personal information and cannot be turned off with these settings. More options regarding the use of cookies can be adjusted in your Internet browser, in order to block them or notify you about these cookies, whereby some parts of the website will not function properly.
– Analytics cookies – cookies that allow us to count visits and traffic sources, in order to measure and improve website performance. They help us analyze which pages are most visited and see how visitors move around the site. All information collected by these cookies is aggregated and anonymous.
– Functional cookies – cookies that enable better functionality and personalization of the content of the website. They may be placed by MISTER PET, or by third parties, whose services we have made available on the website. If you do not agree to the use of these cookies, some parts of the website will not function properly.
– Marketing cookies – cookies that may be placed through the MISTER PET website by external partners. Partners may use cookies to show you relevant ads on other websites. They do not directly save your personal data, but are aimed at identifying your internet browser and/or internet device.
The website has only such type of cookies that are stored on the user's computer, according to the settings of the internet browser, which the user has set.
By visiting the website, visitors can choose which type of cookies they want to be saved on the internet browser, through the "Cookie Settings" option. By clicking the "I agree" button or by continuing to use the website, you agree to store the cookies described in this document.
In the settings of their Internet browser, users can choose to have the browser reject or delete cookies. If users choose that option, certain parts of the website may not function as intended.
To change cookie settings, click on: Cookie settings
Your personal information when registering, logging in, placing an order on the website
Your personal information when registering, logging in, placing an order on the website
- to fulfill any orders placed through the Website (including processing your payment information, arranging delivery or order confirmations)
- to communicate with you – get in touch
- to check our orders for potential risk or fraud.
- We may also use the information you have shared with us to provide you with new information or advertising about our products or services or by clicking the "I want to receive discounts and information about MR. PET" buttons.
When logging in to the website, users can: change personal information, track order history, change delivery address.
Remarketing
MISTER PET uses the information it collects through the use of cookies for remarketing through Google AdWords and Facebook, i.e. for its own advertising on other websites visited by the user, based on a previous visit to the website www. .milenicinja.mk and provided consent for this activity.
Google, Facebook and other third parties display AdWords, i.e. so-called "ads" through various internet pages and applications that the user visits and uses. These "ads" are also based on previous user visits to the MISTER PET website through the use of cookies.
For example, when by visiting www.milenicinja.mk the user was interested in a product without making a specific order, such activity generates information that can appear in the form of an advertisement on Google and Facebook and to the user based on his previous interest, when visiting another internet site that also uses Google's "ads" to be presented with an advertisement for Mister Pet or for the content he visited on the site of Mister Pet. All data collected by MISTER PET will be used in accordance with this Privacy Policy, that is, with the privacy policies of Google and Facebook for the data collected by them.
Users can set their own preferences for how Google and Facebook advertise to them by accessing the following pages:
For “Google”:
https://support.google.com/ads/answer/2662922?hl=en
For “Facebook”:
https://www.facebook.com/ads/website_custom_audiences/
The user can completely opt out of this type of advertising based on his previous interest by adjusting the cookie settings in the internet browser used by the user. DoNotTrack (“DNT”) is a functionality that allows the user to set his Internet browser to inform websites that his Internet movement does not want to be tracked.
The user can enable or disable the "DNT" functionality by visiting the "Parameters" (Preferences) or "Settings" section of the internet browser he is using.
MISTER PET information it collects through the fulfillment of orders may also send messages regarding information about new products, promotions or order status through the Viber platform.
The user can disable the messages coming through the viber platform as follows:
https://help.viber.com/en/article/business-messages
Changes to the personal data privacy policy
MR PET has the right to update this personal data privacy policy at any time. When we do, we will provide a notice on the website and revise the update date at the end of this document. The User agrees that it is their responsibility to periodically check the Privacy Policy and to be aware of any changes.
Acceptance of Terms
By continuing to access and use the website www.milenicinja.mk, the user accepts the provisions of this Privacy Policy. If you do not agree with this Privacy Policy, please stop accessing the website.
MISTER PET DOOEL Skopje